In case your Hungarian passport / ID card was destroyed, stolen or lost, it must be reported to a Hungarian authority authorised to take applications for new documents. Reporting is of utmost importance as the travel documents (or the data contained therein) might be misused which could potentially result in serious inconveniences for the rightful owner.
Based on the report the authority in charge will register the document as lost, stolen or destroyed and as a result, the Schengen Information System will receive an automatic alert about it too.
You may file a report regarding a lost, stolen or destroyed travel document
1. Online, using the Webes Ügysegéd service
Should you choose this option, you must also request the replacement of the travel document at the same time. Replacement can only be done if the applicant has consented for their fingerprints to be managed (stored) at the time they applied for the original document. The validity of the new document will be exactly the same as that of the original one, meaning that all the data content (except for the document number and the date of issue) will be the same as well.
The replacement of the documents can solely be requested online. Filling the report and having the travel document replaced using your Client Gate registration can be initiated by clicking on either of the following links below:
2. In Hungary – in person
3. At the Hungarian foreign missions abroad – in person
Should you wish to submit your application at a mission other than London, you may choose another location available on the British Isles (clicking on the city names will redirect you to their relevant websites):
Should you wish to file the report in the consular office in London, please stay on this website and read the below information carefully.
Reports can be filed in person either by the owner of the document in question or by their legal representative (i.e. parent, guardian or caretaker).
If your travel document was stolen, you must report it first to the local (British) police (please note that the loss of travel documents cannot be reported to them), who will either
- record your official statement, or
- provide you with a crime reference number.
Some British police stations do not take such reports.
Once you have done this, you may go ahead and report the incident to the Hungarian authorities at the consular office of the embassy of Hungary in London.
Please note: the embassy and the consular office are not at the same locations. Administrative work, including taking such reports, is carried out at the consular office at
First Floor, 100 Brompton Road London, SW3 1ER.
Alternatively, reports may be filed at one of the honorary consuls of the embassy at either Belfast, Cardiff, Sheringham or Torquay too, provided that the identity of the owner of the document in question has been confirmed by the honorary consul after they have inspected the documents you have at your disposal (please see the section „Necessary documents”). Honorary consuls do not have the authorisation to verify the identity of the applicants in the relevant Hungarian electronic databases in the absence of any proofs of identity.
For information on how to contact the consular offices listed above, please click here.
A report should be filled out in advance, which can be accessed via the link below:
Report for lost/stolen passport
Instruction for completing the report is available by clicking here
The document holder who appears in person (or their legal representative – parent, guardian, caretaker) confirms that the report has been made by signing the form.
In addition to the passport or ID, lost, stolen or damaged driving licences and address cards can also be reported.
If available, the document holder who makes the report or legal representative (parent, guardian, caretaker) acting on their behalf can prove their identity by one of the followings documents:
- with a Hungarian passport that is valid or has expired within a year
- with a Hungarian ID that is valid or expired within a year
- with a valid Hungarian driving licence; in the absence of these
- with a valid foreign passport
- ID issued by an EEA member state
- UK / EEA member state’s permanent – not provisional – driving licence
In the absence of the above, the identification of the document holder will be carried out based on official records available for the Consular Office. In such case, the report cannot be made at the honorary consuls.
The following also has to be attached from the British police:
- police record; or
- reference number
If a report was not taken by the local police, the document holder must declare this during the report filing at the Consular Office.
Submitting the report is free of charge.
The procedure and the costs to apply for a new travel document at the same time is explained in detail at the document’s application section.
The Consular Office is immediately informing the competent Hungarian authority to change the status of the passport to invalid which is transmitted to the Schengen Information System as well.
To submit your application in person, make an appointment online according to the followings:
- You have to book an appointment for „Passport/Identity Card”. Administration time for this case type includes reporting the lost or stolen passport and applying for a new one.
The duration of the appointment is 20 minutes. Late arrival may result in the loss of appointment.
You may book your appointment for collection here.
Appointments with the Honorary Consul can be booked by contacting them directly via email.
You may report your lost or stolen with the Honorary Consul, however, they are not able to take passport applications. The only exception is minors under 12 years of age, given they already have a Hungarian birth certificate.
The duration of the appointment is 10-15 minutes.
Contact details to all the Honorary Consuls can be found here.
Reports of lost or stolen documents authenticated by the Honorary Consul, has to be sent to the consular office in London by the applicant. Please include the followings alongside the report:
- a copy of the applicant’s identity document (see. “Required documents”)
- if applicable, a document that proves legal representation (e.g. birth certificate, court order)
- British police report or reference number;
- the report of lost or stolen passport and/or ID card signed by the applicant and authenticated by the Honorary Consul.
Postal Address:
Consulate of Hungary
1st Floor, 100 Brompton Road, London, SW3 1ER
Should you apply for new document at the same time with the report filing, please check the relevant information at the designated section.
